Home / FAQ – frequent questions

1. where to find the rules for the use and maintenance of Wójcik Furniture.

Each unit comes with an assembly manual, where on the last page are just the rules for the use and maintenance of furniture. We strongly recommend that you follow these recommendations to better protect and extend the life of your furniture.

2. do I get a warranty on furniture purchased from showrooms? If so, for what period?

In accordance with the provisions of Consumer Rights, the furniture of the MEBLE WÓJCIK brand is subject to a warranty for a period of 2 years from the date of purchase/release of goods. MEBLE WÓJCIK does not provide a manufacturer’s warranty.

3. Are the prices shown on the Meble Wójcik website the prices of showrooms in Poland?

The prices on the Meble Wójcik brand website are recommended prices. However, each showroom has full discretion in setting its prices at which Meble Wójcik products are sold, so we suggest checking with the relevant showrooms each time. You can find a list of facilities here .

4 Does the Meble Wójcik brand have its own showrooms?

Don’t. All sales are conducted in partner showrooms with which the Meble Wójcik brand cooperates. For a full list, see ‘Sales Network’.

5. is it possible to purchase furniture online?

The Meble Wójcik brand does not operate an online store or electronic sales of its products. Instead, it is possible to select products from the offer and calculate prices – using a price calculator. To purchase selected products, we invite you to the furniture showrooms, within which there are stands of the Meble Wójcik brand. Addresses of partner showrooms can be found in the section ‘Sales network’

6 Where can I purchase Meble Wójcik products?

Meble Wójcik products are available in more than 300 showrooms throughout Poland. To find the showroom closest to your location, please visit the ‘Sales Network’ section
Meble Wójcik brand furniture is sold only in packages for self-assembly. Some of the partner stores offer furniture assembly services, so please contact the store directly for this.

7. can furniture be ordered assembled?

Meble Meble Wójcik is sold exclusively in packages for self-assembly. Some of the partner stores offer furniture assembly services, so please contact the store directly for this.

8. is it possible to house a single item that has been damaged?

If the damage to the furniture was the fault of the user, it is possible to house a particular element under a paid claim. For details, please ask at the store where the purchase was made.

9. what is the turnaround time for complaints?

The manufacturer undertakes to carry out the complaint as soon as possible.
The date of filing a complaint by the partner store, not by the individual customer, is decisive.
Please agree any details of the complaint with the store where the purchase was made.

10. what is the lead time for orders?

Delivery time is a maximum of 2 weeks from the date the order is placed by the partner store.

11. Is it possible to order any element according to individual customer's size?

The Meble Wójcik brand offers only ready-made solutions in the form of systems or individual furniture. Lumps are available only in the specifications presented in the catalog or on the website, and it is not possible to carry out individual orders.

12. is the furniture available in other color variations?

All systems of the Meble Wójcik brand are available only in the colors presented in the catalog and on the website.

(The manufacturer stipulates that the colors presented in the catalog or on the website may differ slightly from the original due to the limitations of photo technology).

13. How do you order furniture?

The manufacturer of the Meble Wójcik brand does not conduct retail sales. Only orders from the network of partner stores are fulfilled, so please contact directly one of the stores located on the website

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